- An Industry First Initiative revolutionizing how consumers can recharge from the safety of their homes
Chennai, May 27, 2020: India’s leading telecom services provider Vodafone Idea has introduced a unique service to empower feature phone users and non-digital savvy customers to recharge their Vodafone Idea numbers with just a valid UPI ID. Vodafone Idea has tied up with Paytm – India’s leading financial services to launch this service across the country. The move will help millions of consumers who use feature phones to top up their numbers without having the need to visit physical retail touchpoints. The service doesn’t require mobile-internet facility to undertake such recharges and non-Paytm app users can also easily avail this service.
This service is based on the innovative payment service *99# which works on the Unstructured Supplementary Service Data (USSD) channel. Envisioned as a key facilitator to financial inclusion, this service allows mobile banking transactions using basic feature phones without having to depend on mobile internet.
Vodafone and Idea customers can undertake a recharge using this service in the following manner.
Steps to follow in case Customer’s UPI ID is already registered with BHIM UPI
- Customer dials in USSD code – *99*1*3# (USSD for UPI Money Transfer : Flow owned by NPCI)
- Customer’s bank account number linked to mobile number through which USSD is dialed is detected
- Enters the UPI id defined by Paytm ({mobilenumber}.{operator_name}@paytm).
- Eg : Vodafone Customers can enter (98********.vf@paytm) and Idea customers can enter (98********.id@paytm)
- Enters amount
- Enters a remark (optional)
- Enters UPI PIN
- Transaction is successful and a UPI reference ID is generated
Steps to follow in case Customer’s UPI id is not registered with Bhim UPI
(Customer mobile number registered with bank for UPI- UPI ID available – but no UPI PIN | Option available to set the UPI PIN)
- Dial *99#
- Customer is shown all his/her bank accounts linked with the mobile number from where the USSD is dialed in
- Customer selects the bank account he/she wants to register his/her UPI id with
- Customer sets the UPI PIN
To do a mobile recharge, user needs to again dial *99# and do the procedure (a)
Announcing the launch of this UPI based recharge facility, Avneesh Khosla, Director-Marketing, Vodafone Idea Limited said, “It is our constant endeavour to ensure that our customers remain connected and safe during these times. In the last 2 months we have a launched a slew of initiatives to help consumers stay connected. We believe that this partnership with Paytm will help facilitate a large number of our digitally unconnected customers to recharge through USSD without being dependent on mobile internet, any digital app or a physical retail touchpoint.Through this partnership we will be able to provide a simple and secure solution, enhancing the convenience factor to these pre-paid customers during very testing times so as to ensure that our consumers do not have to leave the safety of their homes to recharge their phones.”
Vodafone and Idea customers presently have the below options to recharge their Sims across through online and digital platforms:
- Apps – MyVodafone App, MyIdea App
- Websites – www.vodafone.in, www.ideacellular.com
- E-Wallets – Like Paytm, Google Pay, PhonePe, Amazon Pay, etc.
About Vodafone Idea Ltd. (formerly Idea Cellular Ltd)
About Vodafone Idea Limited Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
For more information, please visit: www.vodafoneidea.com
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