VODAFONE announces LAUNCH of eSIM on primary device

National, July 20, 2020:  Vodafone Idea Ltd., India’s leading telecommunications service provider, today announced the availability of eSIM for Vodafone postpaid customers using eSIM compatible Apple devices including iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE, iPhone Xs, iPhone Xs Max & iPhone Xr. The service will be available soon on Samsung Galaxy Z Flip and Galaxy Fold as well. The service is currently available in select circles Mumbai, Delhi, and Gujarat.

Vodafone postpaid customers using eSIM enabled handsets will no longer be required to put in a physical SIM card to access the network. eSIM comes in the form of an integrated SIM chip which will be compliant with all the supported mobile network operators. The consumer will be able to carry out normal calling, SMS, data access and more without having to change physical SIM cards manually.

Speaking about the eSIM technology, Avneesh Khosla, Director – Marketing, Vodafone Idea, said, “Vodafone Idea is excited to introduce eSIM technology for our postpaid customers which enables them to enjoy the benefits of convenience and flexibility of having more than one sim even on single sim device. We therefore believe that eSIM will provide enhanced experience to our customers as it will enable them to do a lot more with their device.”

How to  get eSiim on your phone

Existing Customer

  • Send SMS  to 199 by typing “eSIM <space> email id” (If no email id is registered with your mobile number, send SMS “email <space>email id” to  199. Post registration you can reinitiate the eSIM process).
  • If your email is valid, you will receive SMS from 199. You need to  reply back with ESIMY to confirm eSIM request
  • Post your confirmation SMS, you will receive another SMS from 199 asking you to provide a consent over a call
  • After providing your consent on the call, an email with a QR code will be sent to the registered email id.
  • Scan the QR Code:

Apple device: Please make sure that the phone is connected to Wi-Fi or mobile data.

  • Go to “Settings” > Select “Mobile Data” > Click on “Add Data Plan”
  • Now “Scan QR code” received on mail.
  • Follow the prompts on the phone.

New Customer

  • Visit nearest Vodafone store with  proof of identity and photograph to get new Vodafone eSIM connection
  • Is it preferred if you carry the handset along, so that QR code generated during the activation process can be scanned immediately

The QR code sent through email will only be useful for a single scan and the eSIM will be successfully activated within 2 hours post scanning the code.

About Vodafone Idea Limited

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

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